At Bio-Mate, customer satisfaction is of utmost importance. If you are not completely satisfied with your purchase, for any reason, we will offer you a refund/return as long as they fulfil the following criteria:
To ensure that you are satisfied with the product you received, please inspect the contents as soon as your order arrives.
No refunds and returns will be entertained 7 days after the product has been received.
Promise Earth has the right at any time to sub-contract all or any of its obligations for the sale/delivery of the Goods to any other party without giving notice of the same to the Buyer.